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About UMD



UMD specialises in business and management training for professional practices

UMD Professional was established in 1997 to provide practical business and management training and consultancy specifically designed for professional practices including dentists and dental technicians, vets, architects, law firms and solicitors, barristers' clerks, practice managers and their support teams.

We have a reputation for giving practical advice and support which gets measurable results. Our clients testify that our training has made a great difference to their practices and has enabled them to move their practices forward in the direction they have chosen.

We deliver our training and consultancy primarily in the UK but also in Europe and the Middle East.

The UMD Professional team

Our team of consultants and trainers have been senior managers themselves in a variety of fields and have extensive experience in helping professionals gain the enhanced business skills required for practices to be run efficiently, effectively and profitably.
Profiles of our consultancy and training team.

Profession-specific management training

We have an established reputation as a leading provider of management training for practices in the following business areas (please click on the links for further details):

If your practice operates outside these business areas, we will still be able to assist you so please contact us for more information.

ILM management qualification courses

These courses have been developed by UMD Professional in partnership with ILM, the UK's largest awarding body for leadership and management qualifications.


  • ILM Level 3 Certificate in Leadership and Management
    Designed for those taking on supervisory roles in the practice.
  • ILM Level 5 Diploma in Leadership and Management
    Designed for existing or aspiring practice managers.
  • ILM Level 7 Diploma in Leadership and Management
    Designed for those working at a senior level in the practice.

Bespoke business consultancy services

In-practice business training

We provide structured training courses for individual practices in a range of business and management skills including planning and objective setting, implementing appraisals and performance review, understanding finance, customer care, ethical selling and improving communications. These courses are delivered at individual practices to both managers and their teams.


Our mentoring service offers one-on-one tailored guidance and advice to practice owners and partners that is geared specifically to their individual practice's requirements. The service helps clients to tackle specific issues in depth and can range across the whole gamut of business skills from strategic planning, finance, ethical selling, people and performance management to market research and marketing the practice. Our mentors have long experience of professional practice management and they establish strong working relationships with clients to assist them in confidently driving their business forward.
Mentoring programme for professional practices.

To discuss further how we can help you and your practice:

Contact Fiona Stuart-Wilson on 020 8255 2070 or by email.

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