Dentists

Performance management and appraisals in dental practices

This workshop course is delivered at your practice and covers managing and maximising staff performance, and how to carry out appraisals in dental practices.

Who should attend
Dentists and practice managers who manage staff.

What they will learn
1. The importance of managing performance in the dental practice.
2. Understanding what performance means and setting standards.
3. How to plan and conduct an effective appraisal.
4. Communication skills; giving positive and negative feedback, highlighting targets for improvement and setting objectives.

Course content
1. Reasons for reviewing performance.
2. Planning appraisals for all members of the practice.
3. Designing the appraisal process.
4. Interviewing technique.
5. Giving positive and negative feedback.
6. Setting objectives and targets.
7. Dealing with common appraisal problems.

The workshop can be tailored to meet your specific requirements and objectives. As it is delivered at your practice, start and finish times can be flexible to suit your availability.

The course provides verifiable CPD.

The workshops are delivered by one of our training team for dental practices.

Fees for in-house workshops are £1,200 inc VAT plus travel for a full one day course for up to 15 attendees from your practice or group of practices.

Contact us to book the course or for further information.

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Management development
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