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Profiles of the UMD Professional management and business training team for dental practices

Fiona Stuart-Wilson Fiona Stuart-Wilson leads the management training team for dental practices. She is a director of UMD Professional and an experienced senior manager within both the public and private sectors. She has developed close relationships with a large number of dental practices around the UK delivering our management training programmes and as a business mentor for dentists and senior partners. She was for eleven years Associate Editor of the BDJ and series editor of the Better Dental Business book series. She is also the author of many articles on dental business management and a book on marketing in dental practice. She is in demand as a speaker at business conferences in the UK and internationally.
Mike Grace Mike Grace originally qualified as a dentist but his career also saw him involved in dental education at the London Hospital at King's London. Whilst Editor of the British Dental Journal for 14 years he championed the importance of effective management in dentistry and has been actively involved in management training for many years. He is now a Senior Assessor and tutor on UMD Professional's ILM management qualification courses for dental practices.
Roger Lilley Roger Lilley is a highly experienced manager who worked for many years for one of the UK's largest companies, covering a range of senior management roles in Sales, Business Development and International Marketing. He provides sales and marketing consultancy to a variety of businesses and is one of the tutors on UMD Professional's ILM management qualification courses for dental practices.
Gwyn Thomas Gwyn Thomas is an experienced professional coach, trainer and leadership mentor with significant senior and executive level leadership experience within the public and charity sectors. He specialises in the field of personal and organisational leadership development within Wales, the UK and overseas. He is a tutor and assessor on UMD Professional's ILM qualification courses.
Alison Lewis Alison Lewis is an experienced former senior manager in the Civil Service and project manager in the public sector. She holds the ILM Level 7 Certificate in Executive Coaching from the University of South Wales and has gained wide experience as a leadership and management trainer and facilitator in both the public and private sectors. She is tutor and assessor on UMD Professional's ILM qualification courses.
Sandy Horvath Sandy Horvath has extensive practical senior management experience, and hands-on training experience gained within the police service and other private and public sector organisations. He works with dental practices particularly in the arenas of communications and people management, and has developed a unique training workshop on assertiveness and dealing with difficult situations. He is a tutor on UMD Professional's ILM management qualification courses.
Laura Knowlton Laura Knowlton is an experienced facilitator and trainer with a wealth of management training experience. She has worked with individuals and teams as a qualified Myers Briggs practitioner, specialising in leadership and management. As an ILM tutor and assessor she has worked within both the public and private sectors and is tutor and assessor for UMD Professional's ILM qualification courses.
Julia Pearson Julia Pearson is an experienced business development manager and project manager with a wealth of management experience gained in both the private and public sectors. She has a strong track record for helping small firms and professional practices put strategy into action. She is a tutor on UMD Professional's ILM management qualification courses.
Mansoor Qureshi Mansoor Qureshi is a partner in a large mixed dental practice in South Ockendon, Essex. He is Secretary of the South Essex section of the British Dental Association and the B.D.A. Representative Body Member for Essex. He has a keen interest in dental business management and combines a practical management approach based on real experience with a clear understanding of the key issues facing the profession and individual practices. He works as a consultant on UMD Professional's management training courses.
Ian Barras-Hill Ian Barras-Hill is a highly experienced senior manager who combines an impressive background in international marketing with extensive consulting expertise in management and marketing, with a specialist interest in the professions and professional firms. He provides marketing consultancy to UMD Professional's clients and is a senior assessor for ILM management qualifications.
Nigel Fenton Nigel Fenton began his career working for a major trade association, supporting UK companies in the development of standards for electronic business communications. He then spent many years working for a multinational FMCG manufacturer, and leading a team which developed best in class processes for managing change. More recently he has provided consultancy support and training on business processes and acts as an assessor for UMD Professional's ILM management qualifications.

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