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SEPTEMBER, 2015 BARRISTER’S CLERK WINS ILM NATIONAL AWARD Tony Atkins, Deputy Chief Clerk at Pump Court Chambers, has received an award in this year’s Institute of Leadership and Management Learner of the Year awards in recognition of his achievements in putting his learning into practice. Tony was Highly Commended in the Awards and one of only five award winners worldwide. Tony completed the ILM Level 5 Diploma in Leadership and Management for Barrister’s Clerks last year with UMD Professional who nominated him for the award. Receiving his award at a ceremony at the Kia Oval Cricket Ground, Tony said: "I am delighted to have received this award; the course was hard work but ultimately very rewarding, and the support I had from Chambers was second to none. The qualification has changed the way I think and approach management and allowed me to gain more confidence in management." Oba Nsugbe QC, SAN, Head of Chambers said: “We at Pump Court are incredibly proud of Tony’s achievements on this course and wish to warmly congratulate him for what he has done. He is a credit to both chambers and to the clerking profession. We were happy to provide what support we could to him to enable him to undertake it and he has repaid that faith many times over. He can only go from strength to strength with his newly acquired skills. Well done Tony!” Fiona Stuart-Wilson of UMD Professional, said: “Tony is a great example of what can be achieved by application and putting management theory into practice, and we congratulate him heartily on his success. Not only has he won this award but his Chambers has reaped the rewards of their investment in his development." This is the third time in the last five years that a learner with UMD Professional has won an ILM Learner of the Year award.
From left to right: JULY, 2015 OCTOBER INTAKE ANNOUNCED FOR ILM MANAGEMENT QUALIFICATION COURSE FOR BARRISTERS’ CLERKS In addition, Clerks and Practice Managers who complete the ILM level 5 Diploma can build on their qualification with further part time study to achieve a degree. The course is open to all Senior Clerks and Practice Managers. IBC members benefit from a discount on the fees. Fees can be paid in instalments but there is a further discount for payment in full at the start of the course. Click here for a full prospectus including course contents and fees (pdf): For more information about the course please contact Peter Warner on 01844 201846 or Fiona Stuart-Wilson on 020 8255 2070 or 07974 750537 or email fiona@umdprofessional.co.uk. January, 2015 APRIL INTAKE ANNOUNCED FOR ILM MANAGEMENT QUALIFICATION COURSE FOR BARRISTERS’ CLERKS UMD Professional and Warner Consulting have announced an April intake for Clerks wishing to take advantage of the ILM Level 5 Diploma in Leadership and Management course for Barristers’ Clerks. The course has been specially designed for Clerks and is a two year programme held in London, involving monthly evening workshops and webinars to fit in with the demands of the working life of Clerks. The April intake will be the sixth since the launch of the course in 2012. Click here for a full prospectus including course contents and fees (pdf): The closing date for applications is 31 March 2015. For more information about the course please contact Fiona Stuart-Wilson on 020 8255 2070 or 07974 750537 or email fiona@umdprofessional.co.uk. December, 2014 BARRISTERS' CLERKS ACHIEVE ILM LEVEL 5 DIPLOMA IN LEADERSHIP AND MANAGEMENT The first Barristers' Clerks to achieve the ILM Level 5 Diploma in Leadership and Management received their Diploma certificate in December 2014 at an awards ceremony in London. They all successfully completed a ground-breaking course devised and delivered by UMD Professional and Warner Consulting in association with the Institute of Barristers' Clerks.
Left to right
Fiona Stuart-Wilson of UMD Professional with four of her students: September, 2014 FIRST BARRISTER’S CLERK ACHIEVES ILM LEVEL 5 DIPLOMA IN LEADERSHIP AND MANAGEMENT J-P Schulz, Senior Clerk with Stone Chambers, is the first Barrister’s Clerk to achieve the Institute of Leadership and Management’s Level 5 Diploma in Leadership and Management through a ground breaking programme devised by UMD Professional and Warner Consulting in association with the Institute of Barristers’ Clerks. J-P followed a two-year programme, involving evening workshops and assignments based on his Chambers, and is the first of his cohort to complete the Diploma. Steven Gee QC, Head of Chambers said: ‘We believe the development of our clerks and staff is essential for the success of Stone Chambers in today’s modern competitive commercial environment and actively encourage and support them in this pursuit. The ILM Diploma is tailor made for barrister’s clerks and we congratulate J-P on his excellent achievement.’ Fiona Stuart-Wilson, Director of UMD Professional said: ‘We are delighted to congratulate J-P on his success and his achievement is a great encouragement to the other Clerks undertaking this course. We look forward to welcoming a fifth cohort of Clerks this autumn on what is proving to be a valuable training programme for Clerks in Chambers today.’ Peter Warner, Principal of Warner Consulting, said, ‘ J-P has been in the forefront of a number of Clerks who have shown immense commitment and enthusiasm over the last two years in achieving success. He has shown great dedication in balancing his study assignments with both work and family commitments and fully deserves our congratulations.’ For more information about the Diploma course please contact Peter Warner on 01844 201846 or Fiona Stuart-Wilson on 020 8255 2070 or 07974 750537 or e-mail fiona@umdprofessional.co.uk August, 2014 OCTOBER INTAKE ANNOUNCED FOR ILM MANAGEMENT QUALIFICATION COURSE FOR BARRISTERS’ CLERKS UMD Professional and Warner Consulting have announced an October intake for Clerks wishing to take advantage of the ILM Level 5 Diploma in Leadership and Management course for Barristers’ Clerks. The course has been specially designed for Clerks and is a two year programme held in London, involving monthly evening workshops and webinars to fit in with the demands of the working life of Clerks. The October intake will be the fifth since the launch of the course in 2012 and the last opportunity to take advantage of the course at the current fees which are set to rise in 2015. In addition, Clerks and Practice Managers who complete the ILM level 5 Diploma can build on their qualification with further part time study to achieve a degree. Fiona Stuart-Wilson, Director of UMD Professional said: ‘The first intake of Clerks form 2012 are now completing their qualification and have reported significant benefits for themselves and for their Chambers in undertaking the course. Their experience has also helped to shape the course which is updated regularly to take account of the changing legal and client landscape and regulatory requirements.’ Peter Warner, Principal of Warner Consulting, said, ‘Since the introduction of the Diploma programme in 2012 the clerks undertaking the course have shown high levels of commitment and enthusiasm in completing the workshops and written assignments. One of the outstanding features has been the ways in which the topics covered have been applicable to the day to day management of chambers. Delegate feedback and updates to the programme has enabled the content to be directly relevant to the fast-changing legal and regulatory environment that impacts on the Bar and the legal services market.’ The course is open to all Senior Clerks and Practice Managers but IBC members benefit from a discount on the fees. Fees can be paid in instalments but there is a further discount for payment in full at the start of the course. Click here for a full prospectus including course contents and fees (pdf): The closing date for applications is 30 September 2014. For more information about the course please contact Peter Warner on 01844 201846 or Fiona Stuart-Wilson on 020 8255 2070 or 07974 750537 or e-mail fiona@umdprofessional.co.uk. August, 2014 Part-funding available for ILM veterinary practice management qualifications UMD Professional has announced that part-funding towards their distance learning management qualification courses for veterinary practice managers is available until the end of October. The courses lead to the nationally recognised ILM Level 3 Certificate and the ILM level 5 Diploma in Leadership and Management. The courses can be started at any time up to 15 December 2014, and involve a combination of home study, webinars and tutorial support. The part-funding covers 25% of the course fees and is available for applications received by 31 October 2014. Early application is advised to secure the funding. Fiona Stuart-Wilson, Director of UMD Professional said. Our ILM courses have proved popular with veterinary practice managers wanting to consolidate their knowledge and gain a worthwhile management qualification, and I am delighted that we have been able to secure some funding towards the fees for the course. In addition, managers who successfully complete the ILM Level 5 Diploma course can build on their qualification with further part time study with one of our partner universities to achieve a degree, and we are very pleased that we are being instrumental in opening up this route to further qualifications for veterinary practice managers.’ For more information about the course and funding available please contact Fiona Stuart-Wilson at UMD Professional on 020 8255 2070 or e-mail fiona@umdprofessional.co.uk. May, 2014 More part-funding announced for Dental Practice Management courses Part-funding has been announced for dental management qualification courses starting in Southampton, London, Manchester and Birmingham. For a limited period (until 31 July) this has also been extended to distance learning programmes too. The courses lead to the Institute of Leadership and Management (ILM) Level 5 Diploma in Leadership and Management. Each course has a limit on the number of participants and so early application is strongly advised to secure a place, particularly if you wish to apply for the part-funding available. The ILM diplomas are nationally recognised management qualifications and the courses provide verifiable CPD. The Level 5 course involves a combination of ten monthly workshops and tutorial support, and covers a broad range of essential management skills and knowledge. Assessment is through a series of practice-based assignments (there is no exam) and the workshops are highly practical in content. Candidates who successfully complete the course can then also progress to a degree via a one-year part time programme with a partner university. For more information please contact Fiona Stuart-Wilson at UMD Professional on 020 8255 2070 or e-mail her at fiona@umdprofessional.co.uk for a prospectus with full details of the course and its content, together with dates and fees. What previous students have said: "This course has been tremendously helpful in practical terms as it has given me the confidence to manage the practice strategically through challenging times." "Thank you for your help over the past few months, I really do appreciate that, also your support has been brilliant and boosted my confidence in order to get through all the work." "My biggest thanks must go to yourself for all your help and support throughout and for just giving me the chance to prove I had it in me. Many, many thanks." "I would like to take this opportunity to thank you, Penny and Roger specifically, and all your team for all your help and support. I thoroughly enjoyed the course and appreciate all the help your team has given me throughout the course. I will be continuing to develop my skills and it is all down to you." "This course has been very worthwhile. I feel that I have learnt a lot from it and it has given me a greater understanding of my job role. My tutor was a great help and provided me with in depth comments which allowed me to focus my assignments to the relevant criteria when needed." The programme has been very worthwhile. It has been a fantastic experience. It is by far one of the best courses that I have ever done." January, 2014 New April 2014 intake announced for ILM Management Qualification course for Barristers' Clerks UMD Professional and Warner Consulting have announced a new April intake for Clerks wishing to take advantage of the ILM Level 5 Diploma in Leadership and Management course for Barristers’ Clerks. The course, specially designed for Clerks, is a two year programme held in London, and is based around evening workshops to fit in with the demands of the working life of Clerks. The April intake will be the fourth since the launch of the course in 2012. In addition, Clerks and Practice Managers who complete the ILM level 5 Diploma can build on their qualification with further part time study to achieve a degree. Fiona Stuart-Wilson, Director of UMD Professional said: ‘As the legal landscape continues to evolve and become more challenging, this course can help Clerks to develop and hone the business and management skills that are essential for their Chambers to continue to compete. We are very pleased with the feedback we have received from the current groups and are continuing to develop the course in the light of that feedback and to keep pace with the changes within the profession.’ Peter Warner, Principal of Warner Consulting, said, ‘We have had good feedback on how the course is delivering practical benefits for the current participantsin terms of enhanced management skills and confidence. As we continue to see rapid changes in the legal marketplace the course is helping participants not just to address the challenges that these bring but also to capitalise on the opportunities presenting themselves.’ The course is open to all Senior Clerks and Practice Managers but IBC members benefit from a discount on the fees. Fees can be paid in instalments but there is a further discount for payment in full at the start of the course. The closing date for applications is 31 March 2014. For more information about the course please contact Peter Warner on 01844 201846 or Fiona Stuart-Wilson on 020 8255 2070 or 07974 750537 or email fiona@umdprofessional.co.uk. Funding still available for Cambridge and Exeter new ILM management qualification course for dental practice managers A limited amount of funding is still available for UMD Professional’s award winnng course for dental practice managers in Exeter and Cambridge. In addition, Practice Managers who complete the ILM level 5 Diploma can build on their qualification with further part time study to achieve a degree. Fiona Stuart-Wilson, Director of UMD Professional said: ‘As the dental management landscape continues to present more challenges, this course can help practice managers to develop the business and management skills that are essential for their practices to thrive.’ For more information about the course please contact Fiona Stuart-Wilson on 020 8255 2070 or 07974 750537 or email fiona@umdprofessional.co.uk. October, 2013 Part-funding available for fast-track ILM veterinary practice management qualification UMD Professional has announced that part-funding is again available until the end of this year towards their fast-track management qualification course for veterinary practice managers which leads to the nationally recognised ILM Level 5 Diploma in Leadership and Management. The six month course starts in London in January, and provides a combination of six intensive full day workshops, monthly webinars and guided home study supported by a tutor. The part-funding is available for applications received by 31 December and early application is advised to secure the funding. Fiona Stuart-Wilson, Director of UMD Professional said. ‘This course has proved popular with veterinary practice managers wanting to consolidate their knowledge and gain a worthwhile management qualification, and I am delighted that we have been able to secure some funding towards the fees fot the course in the New Year. In addition, managers who successfully complete the ILM Level 5 Diploma course can build on their qualification with further part time study with one of our partner universities to achieve a degree and we are very pleased that we are being instrumental in opening up this route to further qualifications for veterinary practice managers.' Download the prospectus (pdf). For more information about the course and funding available please contact Fiona Stuart-Wilson at UMD Professional on 020 8255 2070 or 07974 750537 or email fiona@umdprofessional.co.uk. August, 2013 NEW OCTOBER INTAKE ANNOUNCED FOR ILM MANAGEMENT QUALIFICATION COURSE FOR BARRISTERS’ CLERKS The course is a two year programme held in London, and is based around evening workshops to fit in with the demands of the working life of Clerks, and fees have been held at the previous year’s level.. Fiona Stuart-Wilson, Director of UMD Professional said: ‘This is our third intake for this course and we have been delighted at the positive feedback we have received from clerks currently undertaking the programme. As the legal landscape continues to evolve and become more challenging, this course can help Clerks to develop and hone the business and management skills that are essential for their Chambers to continue to compete.’ Peter Warner, Principal of Warner Consulting, said, ‘We are seeing how the course is delivering practical benefits for the current participantsin terms of enhanced management skills and confidence. As we continue to see rapid changes in the legal marketplace the course is helping participants not just to addressing the challenges that these bring but also to capitalise on the opportunities presenting themselves.’ The course is open to all Senior Clerks and Practice Managers but IBC members benefit from a discount on the fees. Fees can be paid in instalments but there is a further discount for payment in full at the start of the course. The closing date for applications is 30 September. For more information about the course please contact Peter Warner on 01844 201846 or Fiona Stuart-Wilson on 020 8255 2070 or 07974 750537 or e-mail fiona@umdprofessional.co.uk. June, 2013 Grants for half price in-house training for dental practices Former learner with UMD Professional wins Practice Manager of the Year at national awards Joanne Holroyd, who achieved the ILM level 7 Diploma in Executive Management with UMD Professional in 2009 has won the title of ‘Practice Manager of the Year' at the national Dental Awards 2013. We congratulate Joanne who is practice manager of Meltham Dental Care and also a former winner of the ILM Learner of the Year title.
January, 2013 Chief Executive of ILM, Charles Elvin, presents management diplomas to dentists and practice managers at UMD Professional Awards Ceremony Dental practice managers and dentists from all over the UK celebrated achieving a nationally recognised management diploma with UMD Professional at an awards ceremony in London this month. More than 50 managers achieved an Institute of Leadership & Management (ILM) qualification in 2012 and undeterred by the wintry weather, many of them travelled to London to receive their certificates from Charles Elvin, Chief Executive of the ILM. The managers were joined by several dentists who were also presented with their Diplomas. These included Dr Martin Delahaye who is the first dentist to achieve the ILM Level 7 Diploma in Strategic Leadership and Executive Management. Fiona Stuart-Wilson, Director of UMD Professional said, ‘We are very pleased to see that even in these more austere times so many practices and individuals are prepared to invest in their management skills to be able to run efficient and effective practices and meet the business challenges ahead with confidence. The achievement of the people here today is a testament to their hard work and application, and in congratulating them we hope that they will inspire others to follow their lead and invest in success.’ Charles Elvin, CEO of the Institute of Leadership and Management said: ‘We are delighted to celebrate everyone’s success and very pleased to see that those working in dentistry recognise the importance of increasing their skills, benefitting the individual managers as well as everyone in their teams.’ 'It is important that businesses invest in leadership and management development at all levels to ensure strong business performance and effectiveness. Training and skills development is particularly beneficial to smaller organisations given the diverse range of activities manager and leaders are required to engage with on a daily basis.’ UMD Professional currently has grants available for their regional qualification courses. For more information, please call Fiona Stuart-Wilson on 020 8255 2070 or contact her by e-mail.
October, 2012 New compliance course leading to qualification for law firms launched UMD Professional Ltd in association with Warner Consulting have announced the launch of a new course for those in law firms with compliance responsibilities which combines specially designed management and compliance training with the opportunity to gain a nationally recognised management qualification. The course covers essential elements of management to help ensure that law firms are compliant with the SRA framework but also leads to the Institute of Leadership and Management (ILM) Level 7 Certificate in Executive Management. The course can be taken either as a blended learning programme with quarterly workshops in London and Manchester and monthly webinars, or as a distance learning course. Peter Warner, Principal of Warner Consulting, said ‘I am pleased to have developed this course in association with UMD Professional to offer a comprehensive compliance programme which also provides the benefit of a qualification for those with compliance management responsibilities. Management and compliance issues are at the top of the agenda for many law firms at the moment and we are confident that this course will provide relevant and practical management training in an increasingly regulated environment, as well as providing a nationally recognised qualification and excellent evidence of the effective management of firms.’ Fiona Stuart-Wilson, Director of UMD Professional said. ‘We are delighted to be working with Warner Consulting to provide this course for law firms and add it to our suite of award-winning management qualification programmes. We believe that this specifically tailored programme will provide a useful and important addition to the development opportunities available to those with compliance responsibilities and allow them to receive personal recognition for their work.' The course is open to COLPs and COFAs, Practice managers and Risk and Compliance managers. For more information about the course please contact Peter Warner on 01844 201846 or Fiona Stuart-Wilson on 020 8255 2070. To download a full prospectus, please click here: Prospectus (Workshop course) October, 2012 New distance learning route to management qualifications for Barristers’ Clerks Clerks and Practice Managers who successfully complete the level 5 Diploma can build on their qualification by taking a further distance learning course with one of UMD Professional’s partner universities and achieve a BA (Hons.) in Professional Studies or Business Management. Fiona Stuart-Wilson, Director of UMD Professional said, ‘Attending a course in London is simply not an option for many Clerks whose Chambers are located outside the capital or who cannot commit to attending regular workshops. We are very aware of the importance of ensuring that this course is not London-centric and making the qualification more widely available, and believe that this new distance learning programme extends the choice of development opportunities available to Clerks and Managers.’ Peter Warner, Principal of Warner Consulting, said, ‘We have had considerable interest in a distance learning course as Clerks appreciate the need for developing their business and management skills to compete in the new legal landscape. This new course has been designed to deliver the same practical benefits as the current workshop-based programme, and to ensure that Clerks develop the skills and knowledge to be successful managers in a rapidly changing environment.’ The distance learning course is open to all Senior Clerks and Practice Managers and can be started at any point in the year. Fees can be paid in instalments but there is a discount for payment in full at the start of the course. IBC members who apply before the end of 2012 will receive a further discount on the course. For more information about the course please contact Peter Warner on 01844 201846 or Fiona Stuart-Wilson on 020 8255 2070 or fiona@umdprofessional.co.uk , or download a full prospectus. August, 2012 Grants for dentists for ILM Level 7 Diploma in Executive Management July, 2012 New management CPD modules and qualification for dental technicians launched by UMD Professional Ltd and the DTA UMD Professional and the DTA have announced the launch of a new joint initiative to provide management CPD modules which can also lead to a nationally recognised qualification. The modules, studied by distance learning, provide verifiable CPD in topics relevant to technicians with a management role in their laboratory. They can be taken as single modules but can also be grouped together to achieve the Institute of Leadership and Management (ILM) Diploma in Management through the completion of a series of work-based assignments. In addition, technicians who successfully complete the level 5 Diploma can build on their qualification with further distance learning study at UMD Professional’s partner university to achieve a BA (Hons.) in Business Management or Professional Studies. Barry Appleby, President of the DTA said, ‘The DTA has extended its educational role through this new initiative and we are pleased to have developed this programme in association with UMD Professional to provide further benefits for our members. Management issues are of increasing importance to many of our members and we are confident that these modules will provide relevant and practical CPD in this area.’ Fiona Stuart-Wilson, Director of UMD Professional said, ‘We are delighted to be working with the DTA to provide relevant management training for technicians whatever the size of their laboratories. We believe that these distance learning modules provide a useful and important addition to the dental technician’s CPD portfolio.’ The CPD modules are available to all technicians but DTA members will receive a discount until the end of this year. For more information about the modules or the qualification please please call Fiona Stuart-Wilson on 020 8255 2070 or contact her by e-mail. June, 2012 New management qualification course for Barristers’ Clerks launched January, 2012 RECORD NUMBER OF MANAGERS ACHIEVE ILM MANAGEMENT QUALIFICATIONS WITH UMD PROFESSIONAL A record number of dentists and dental practice managers from all over the UK celebrated achieving a nationally recognised management qualification with UMD Professional at an awards ceremony in London last month. 72 managers and dentists achieved an Institute of Leadership and Management qualification with UMD Professional in the last year, the highest number to date, and 23 of them came together in London to celebrate their success at an awards reception. The successful candidates were presented with their certificates by John Tiernan, Director of Educational Services for MPS and Dental Protection Limited. Fiona Stuart-Wilson, Director of UMD Professional said, ‘We are delighted not only to celebrate everyone’s success but also to mark a record number of passes in the last year. We are very pleased to see in so many cases that practices are willing to continue investing in their managers’ development by supporting them through the course, and to reap the benefits of the training they have undertaken.’ These exceptional results highlight the continued success of UMD Professional in providing effective business and management training for dentists and managers, and consolidate their position as the leading provider of management qualification training in dentistry. UMD Professional is currently taking applications for their regional workshop courses and distance learning programmes, and grants are still available in some areas. For more information, please call Fiona Stuart-Wilson on 020 8255 2070 or contact her by e-mail.
October, 2011 New fast-track veterinary management qualification launched by UMD Professional Ltd UMD Professional has announced the launch of a new fast-track management qualification course for veterinary practice managers leading to the ILM Level 5 Diploma in Management. This new programme, based on their existing National Training Award-winning programme, means that managers can complete the Diploma which provides a key route to the Certificate in Veterinary Practice Management (CVPM) in eight months in time for entry for the CVPM examination in the autumn of 2012. The course provides a combination of intensive workshops and guided home study, and for a limited period grants of up to £1000 are available towards the fees in certain circumstances for some practices in England. Fiona Stuart-Wilson, Director of UMD Professional said. ‘A number of managers who have studied with us have gone on to achieve the CVPM, and we believe that this new programme will allow more people to be able to complete both qualifications in a shorter time frame. In addition, managers who successfully complete the level 5 Diploma course can build on their qualification with further distance learning study at our partner university to achieve a BA (Hons.) in Professional Studies.’ For more information about the courses and grants available please call Fiona Stuart-Wilson on 020 8255 2070 or contact her by e-mail. Last call for grants for ILM management qualification courses for dentists and dental practice managersUMD Professional has announced new dates for regional courses for dentists and practice managers in England who want to take advantage of grants available for their management diploma courses, as the closing date for applications in some areas have been brought forward to the end of November. The grants, which pay up to £1000 towards the course fees for UMD Professional’s distance learning and workshop courses at both level 5 and level 7, are available for dentists and practice managers who meet the eligibility criteria. The award-winning Diploma courses provide a combination of workshops and home study and focus on practical management skills with assessment through assignments carried out in the workplace. Managers who successfully complete the level 5 Diploma course can build on their qualification with further distance learning study at UMD’s partner university to achieve a BA (Hons.) in Professional Studies. For more information about the courses and grants available, please call Fiona Stuart-Wilson on 020 8255 2070 or contact her by e-mail. August, 2011 UMD Professional launches new modular approach to management qualificationsUMD Professional has launched an innovative new approach to gaining a management qualification for practice managers and DCPs. The nationally recognised Institute of Leadership and Management Certificates and Diplomas in Management can now be studied in modular format to allow for the greatest possible flexibility over when each module is studied, and giving the students greater control over their studying. With this approach managers and DCPs can choose to study individual modules and gain a management qualification through a building block approach. ‘We know that managers and DCPs are becoming increasingly busy and that it can be difficult to fit studying over an extended period of time around work commitments and family life,’ said Fiona Stuart-Wilson of UMD Professional Ltd. ‘We decided to introduce this modular route to gaining a respected management qualification to provide greater accessibility and to allow people to be able to study at their own pace. With more managers and DCPs funding their own training, it also has the advantage of making the qualifications more affordable as each module is studied on a ‘pay as you go’ basis.’’ June, 2011 Half price in-house training for dental practices in July and AugustUMD Professional is offering to provide training at your practice for half their usual fee in the months of July and August this year. This means that instead of their usual fee of £1300 you would pay only £650 for a full day's training at your practice. Similarly you would pay only £350 for a half day, instead of their usual rate of £700. These fees include VAT, UMD Professional's travel costs and course materials. This year they have a particular focus on CQC related subjects in addition to their usual portfolio, and the subject areas from which you can chose include: Customer Care This is not an exhaustive list and if there is another subject that you are interested in, please let them know. For more information or to book some training, please call Fiona Stuart-Wilson on 020 8255 2070 or contact her by e-mail. June, 2011 Dental practice manager wins ILM Learner of the Year title at awards ceremony in London.Alina Baldovinescu, a practice manager from Central Dental Care in Wembley, London, beat off competition from around the world to be awarded the title of ILM Learner of the Year 2011 at a glittering ceremony attended by more than 500 people in London last month. The ILM Learner of the Year award celebrates outstanding learners who have excelled in their chosen qualification, inspired others, or achieved success for their organisation as a result of taking an ILM programme. Alina recently completed her ILM Level 5 Diploma in Management with UMD Professional and was nominated for the award by her Principal, Martin Delahaye and UMD Professional for her commitment to learning and for the way she implemented what she learned on her course for the benefit of the practice. Martin Delahaye, Principal of Central Dental Care, said ‘We are thrilled to see Alina’s success as it recognises not just her own dedication to learning but also the contribution that she has made to the practice.’ ‘This is the second consecutive year that a dental practice manager studying with UMD Professional has won this important award’ said Fiona Stuart-Wilson, Director of UMD Professional Ltd. ‘Alina’s success is well-deserved and she is an inspiration to other managers. The support she has received from her practice has also been outstanding.’
UMD Professional continues its ILM Diploma in Management regional workshop programmes with new venues in the autumn. More information is available from please call Fiona Stuart-Wilson on 020 8255 2070 or contact her by e-mail. February, 2011 UMD Professional team invited to lecture at the Cyprus International Institute of ManagementPeter Warner and Fiona Stuart-Wilson of UMD Professional have been invited to deliver a series of lectures this spring for senior lawyers at the Cyprus International Institute of Management. The CIIM Business School has an international focus and the programme has been specifically designed for partners and those in senior management positions in law firms. Peter Warner said ’The programme covers a range of strategic issues essential for success in today’s business climate and environment, and Fiona and I are delighted to have been invited to deliver this course for the CIIM.’ January, 2011 Dental Practice Manager wins ILM Learner of the Year awardAlina Baldovinescu, a dental practice manager from Central Dental Care, Wembley, has won the prestigious title of Learner of the Year for England awarded by the Institute of Leadership and Management. Alina recently completed her ILM Level 5 Diploma in Management with UMD Professional and was nominated for the award by her Principal, Martin Delahaye, and UMD Professional for her commitment to learning and for the way she implemented what she learned on her course for the benefit of the practice. ‘This is the second consecutive year that a dental practice manager studying with UMD Professional has won this important award’ said Fiona Stuart-Wilson, Director of UMD Professional Ltd. ‘We are delighted that Alina’s commitment has been recognised in this way.’ Martin Delahaye, Principal of Central Dental Care, said ‘We were pleased to support Alina in her studying for the Diploma, and the practice has benefited significantly from what she has learned and put into place. Her contribution has made a real difference to many aspects of the management of the practice and we feel she is a really deserving winner of this award.’ UMD Professional is starting more ILM Diploma in Management regional workshop programmes this spring, and continues to offer a distance learning route to the Diploma. A limited number of grants are still available for the course in some areas; more information is available from Fiona Stuart-Wilson on 020 8255 2070 or contact her by e-mail. In the picture below: Alina Baldovinescu (centre) with Hilary Hall (left) Director of Customer Services at the ILM, and Fiona Stuart-Wilson( right), Director of UMD Professional.
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