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Hands-On Management Programme

The UMD Professional Hands-on Management Programme is a unique workshop series for dentists which has won acclaim around the country and was nominated for a National Training Award in 2002. Established eight years ago, this innovative programme is a comprehensive and intensive business management series for dentists. Completion of this programme will prepare the practice for successful assessment against the Investors in People standard.

The Hands-On workshops use a phantom practice as the basis for the course (similar to a phantom head being used in a Hands-on clinical course) and are designed to help dentists to develop a more effective business by introducing and exploring in depth the major business principles behind successful practice. The principal benefits reported by dentists who have completed the programme are:

1. Improved profitability.
2. A greater sense of direction for the dental practice.
3. Enhanced job satisfaction for the whole team.
4. A much greater sense of business control for the Principal or Partners.

The course comprises six Friday/Saturday workshops over six months, preceded by a practice survey by one of our consultants and with consultancy assistance between the workshops. The course is supported by an extensive reference manual for use in the practice.

The Hands-on course covers business strategy, recruitment and selection, people management, performance management and appraisals, understanding finance, marketing, strategic forecasting and leadership. Delegates on the course try out management concepts and ideas through the use of an extended case study of a dental practice which they 'purchase' and 'manage' - and see the results of their management decisions. Between each workshop, delegates use management assignments to implement in their own practices what they have learnt and tried out on each workshop.

The Hands-on Management Programme meets the criteria laid down by the GDC for verifiable CPD, and provides 70.5 hours of verifiable CPD.

New courses start in September 2006 in Newcastle, Cambridge, Cardiff and Leeds, with others planned for later in the year.

For more details of the course, please contact Fiona Stuart-Wilson on 020 8255 2072 or click here to send an e-mail.